2020 · All · Vuzix Smart Glasses ·

Field Service Pros and Smart Glasses a Natural Fit – White Paper

Smart glasses make remote assist a breeze

Remote service workers are benefiting from AR (augmented reality) and wearable computing. Consequently, the 2020s will see a steep increase in remote service workers using smart glasses.

The hands-free technology streamlines communication.

READ: Vuzix and COVID-19 – Smart Glasses help businesses manage the shift

Smart glasses help field service workers in the following ways:

  • Faster customer response and lower down times
  • Increases in first-time fix-rates
  • Immediate expert insight for issue resolution at the point of inspection
  • Save expert travel costs and commute times
  • Hands-free working to make repairs easier

For more, visit Vuzix’ Field Service in Action white paper.

Smart glasses are an ideal companion for technicians and other remote service professionals

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